Customer Care

Returns & Exchanges

Please read this page before placing an order.

Returns & Exchanges

Returns are not accepted, and exchanges are not accepted.

Customised and made-to-order outfits are not eligible for return or exchange.

Choosing Your Size

Please check the sizes available on each product page and our Size Guide before ordering. If you need help with sizing or customisation, message us on WhatsApp before you place your order.

Damaged or Incorrect Products

If your order arrives damaged or you receive an incorrect product, you must report it within 24 hours of delivery.

Please include:

Your order number
Clear photographs of the product and its packaging
An unboxing video

Send these to bedressedwebsite@gmail.com or message us on WhatsApp at +91 98111 29265. Our team will review your complaint and contact you about the next steps.

Complaints reported after 24 hours of delivery, or without the photographs and unboxing video, may not be reviewed.